> Terms of Use

Terms of Use

The Terms of Use shall be applicable to all the users or browsers accessing this website. ShiningSoft grants you the right to access and download materials, including but not limited to the software, files, images or press releases, from the Site solely for your individual and non-commercial use on the condition that you retain the copyright and other proprietary notices attached to the original materials or any copies of the materials. Any use of the download for public distributions, commercial ends or other purposes of any types on other website, networked computer environment or plane media is prohibited. All editions of the materials on the site are copyrighted. Any unauthorized use of any materials, web-page layout and design may violate the copyright law, trademark law or other relevant laws. With regard to any behavior of violating the provisions, ShiningSoft shall have right to take legal and fair remedies.

1. Disclaimer

With regard to the materials and information covered on the website, including but not limited to texts, images, points of view, reviews, web pages or links, Shining gives no guarantee of the accuracy, completeness, sufficiency and reliability of such materials and contents in spite of its attempts to provide accurate materials and information on the Site. Any materials downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk and you are solely responsible for any infection of your computer system or loss of data that results from the download of any such materials or use of the Site. ShiningSoft definitely disclaims any responsibility of mistakes or omission of the content on the Site and any explicit or implicit warranty for the materials and information, including but not limited to the guarantees related to ownership, non-infringement of a third party's rights, quality, and having no computer virus. ShiningSoft may make changes to the contents of the website at any time without any notification, please visit the Site to access the up-to-date information.

ShiningSoft mentions the products or solutions provided by the companies other than ShiningSoft in the Site just for providing related information, and such mention does not mean ShiningSoft recognition or recommendation of such products or solutions.

2. Use of Software

Any software that is available to download or use from this Site ("Software") is the copyrighted work of Shining. Use of the software is subject to the terms and conditions of the license agreement, which accompanies or is included in the package of the software or other applicable license agreements signed by and between you and Shining ("License Agreement"). You must read and accept all the terms and conditions of such License Agreement before you use the software. Any use, reproduction or distribution of the software that is not in accordance with the License Agreement is implicitly prohibited.

The software is warranted, if at all, only according to the terms and conditions of the license agreement. Except as warranted in the license agreement, Shining disclaims all warranties and conditions with regard to the software, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title or non-infringement.

3. Feedback

Any comments or materials sent to ShiningSoft, including without limitation feedback, such as questions, comments, suggestions or any related information regarding the Software, this website or any other products, programs or services of Shining ("Feedback"), shall be deemed to be non-confidential. ShiningSoft shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation and shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.

4. Copyright Statement

All the materials, products and services covered on the Site shall be protected by the Copyright Law. ShiningSoft owns all copyrights unless otherwise stated. Without prior written permission of ShiningSoft, any content on the Site shall not be copied, distributed, photocopied, played, linked or transmitted with super-links or used for any other commercial purpose by any person in any means, unless otherwise downloaded or printed for non-commercial and individual use.

All logos, trademarks, page headers, images, splash screen and graphics displayed on this Site are service marks, and/or trade dress of ShiningSoft. Except as explicitly permitted herein, any of the mark is not permitted to be circulated in any form or by any means by any individual or any entity.

5. General

ShiningSoft may revise these Terms at any time without further notification and you should visit this page from time to time to review the latest Terms because the Terms constitute the entire agreement between you and Shining and are binding on your use of this Site, superseding any prior agreements between you and Shining relating to your use of this Site. If any provision of the Terms is held invalid by any law, rule, order or regulation of any government, such invalidity shall not affect the enforceability of any other provisions of the Terms. By accessing to this Site you agree to defend, indemnify and hold Shining, its affiliates and their officers, directors, agents and employees harmless from and against any and all claims, losses, damages, liabilities, costs and expenses, including attorneys' fees, arising from or related to your user content, use of the Site, or violation of any of the Terms.

6. Contact Information

If you have any questions regarding these Terms of Use or other questions please contact ShiningSoft at the Contact Us page on the Site.

7. Refund Policy

Refund requirement caused by registration information:

Wrong registration information is sent to customer due to some reason which causes customer can't perform important and instant conversion. Furthermore customer has no further need of the software. After confirmation of all these situations, we will perform refund if you require.

Refund requirement caused by product problem:

1. If there are serious bugs in our product, which affect customer's normal use, we will perform refund after the confirmation of this problem by our support team.

2. If customer purchases a wrong product or the purchased product can't meet some of customer's needs due to the wrong or blurry product description on our website, we will exchange wrong purchase with the one that can meet your need first. If customer insists on refund, we will perform refund.

Refund requirement caused by purchasing:

1. Since we use third party payment platform to perform the purchase, we have no means to confirm whether credit card is used by card holder to purchase. Therefore we recommend credit card holder to keep the card well and reduce the chance of credit card to be used without authority. If such situation does happen, usually we won't perform refund. If customer insists on refund, we will ask our third party payment platform to deal with the issue and customer needs to provide related proof.

2. If customer purchases wrong product from our website due to misunderstanding or assumption, we will exchange wrong purchase with the one that can meet your need first. But we won't perform refund even if customer requires it.

3. Failed registration of software is caused by customer's wrong perform, and the registration information has proved valid, we won't perform refund if customer requires it.

4. If customer purchases a wrong product or the purchased product can't meet some of customer's needs due to the wrong or blurry product description on our website, we will exchange wrong purchase with the one that can meet your need first. If customer insists on refund, we will perform refund.

Refund requirement caused by product problem:

1. Customer wants to convert protected files purchased from iTunes or other place, but our product can't meet this need. We won't perform refund even if customer requires it, as we have already provided clear note towards this issue on our website.

2. Neither reading the product introduction on our website nor trying product before purchase, have customers just thought the product can meet his need and purchased it, and then found that the product can't meet his need. Under this situation, we won't perform refund even if customer requires it.

3. Customer purchases wrong product which can't be supported by his computer operation system, such as Mac user purchases Windows version software. Under this situation, we won't perform refund even if customer requires it.

4. Customer purchases wrong product from our affiliate website or purchased product can't meet some of customer's need due to wrong description on affiliate website, we won't perform refund even if customer requires it. Customer needs to contact affiliate from which the product is purchased to seek for solution.

Refund requirement is made long after the purchase:

Since we use third party payment platform to perform the purchase and some platform has time limitation for refund. If customer purchases product more than 30 days, no matter what reason for the refund, we won't perform refund. Hope you can understand that.